Questions, feedback, a correction or a tip about a site we cover? We are a New Zealand team and we read everything. The fastest way to reach us is email — or use the form below.
The best way to reach the Winter Vibes team is by email at hello@wintervibes.co.nz. We are a small New Zealand editorial team, so a real person reads every message. We aim to reply within two working days (NZ time). During busy periods it can take a little longer, but we will get back to you.
Good things to email us about: a correction or something out of date in a review, your own experience with a site we cover (good or bad), a payout that took much longer than we said, a question about how we test, or media and general enquiries.
Prefer a form? Fill this in and it will open your email app with the details ready to send to us. Nothing is stored on our servers by this form.
Please note. We are an independent review team, not a gambling operator. We cannot access your casino account, release a withdrawal, reset a login, close an account or process a self-exclusion — only the operator can do those. If you have a problem with a specific site, contact that operator's support team directly. If they will not help, tell us and we will factor it into our review.
If gambling has stopped being fun or you are worried about your own or someone else's gambling, please do not wait for a reply from us — free, confidential help is available in New Zealand around the clock.
For more tools and services — deposit limits, time-outs and self-exclusion — see our responsible-gambling guide.
You are not alone. Reaching out is a strong first step. The Gambling Helpline (0800 654 655) is free and confidential, day or night. 18+.
Want to know who we are before you write? Read about Winter Vibes, meet the team, and see how we review every site.